Restart Windows to see if it's a temporary issue and resolves itself with a reboot. One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in a black or blank screen. If the computer boots up, but the screen goes black or blank after logging in, there may be an issue with the operating system.Īn indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. Review the following page if the laptop does not turn on or boot up. If the laptop starts up, but nothing is displayed on the screen, continue with the troubleshooting steps below. Press the power button to see if the laptop turns on and displays anything on the screen.Connect the power adapter to the laptop again.Press and hold the laptop power button for 10 seconds to discharge any stored power.Disconnect the power adapter from the laptop.Try the following steps to rule out a possible battery issue. Even if you can charge it to full capacity, the battery may have a defect causing it to interfere with the laptop start-up process. Therefore this suggestion should only be followed for laptops with a traditional hard drive.Ī laptop battery may cause problems with booting and displaying anything on the screen. Newer computers with an SSD and no other drives can be silent even during a normal boot. If you don't hear any sound, follow the steps in the link below before moving to other sections on this page. Is it ok for a laptop to hibernate or go to Standby mode?Īlthough you may not see anything on the screen, listen to the laptop for sounds indicating it's booting.How to disable the power, sleep, or wake buttons in Windows.
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